Cutting through Medical Alert Fatigue with Smarter Usability
Problem Statement
Reducing alert fatigue that is caused by the medical alerts and revamping the usability, understanding and management of the information and alerts.
Domain
Healthcare
Client
A established medical alert management company based out of US
My Role
User Experience & Visual Designer
Duration
2 weeks, 2023
What was the problem?
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Doctors, Drug Interaction Supervisors, and Physicians experienced alert fatigue from excessive medical alerts.
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The application’s outdated interface confused users, and the absence of data visualization added to cognitive load.
What were the expectations?
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Improving the user experience by reducing medical alert fatigue.
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Enhancing information and alert usability, making the UI user-friendly, task-focused, efficient, and consistent across portals.
What did I do?
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Performed initial exploration with a basic application understanding.
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Enhanced data management, added data visualization, and enabled user selection of medical alerts to reduce alert fatigue.
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Improved data usability and user understanding.
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Designed task-focused widgets to boost user efficiency and output accuracy.
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Established a basic design system for consistent application design language.
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Enhanced information architecture and data grouping.
Discovery & Exploration
Screens
Note
Personas of physicians, nurses, doctors, pharmacists were not provided as there was going to be in-person interactions with them later in the project. As of now, the client had asked for visual enhancements on their current application.